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Data recovery

Damaged hard drive or inaccessible data? We recover what can be recovered - with absolute confidentiality.

Leading European laboratory

We work with one of Europe's largest data-recovery organisations - clean rooms and advanced technology at accessible costs.

Every type of media

Hard drives, SSDs, RAID systems, NAS and storage devices, damaged or inaccessible.

Total confidentiality

Recovered information is handled under strict internal protocols, in full compliance with privacy law and the GDPR.

When data seems lost, there is still a way

A hard drive that won’t boot, an unreadable NAS, a degraded RAID: data loss is one of the most expensive incidents a company can face — and one of the most underestimated. Xion IT Group recovers data from damaged or inaccessible media, working with one of Europe’s largest specialist laboratories: clean rooms, advanced technology, professional results at accessible cost.

Typical cases we handle

Drives that won’t start (clicking, not detected), failed SSDs (rarer but more sudden), degraded NAS/RAID systems — the most common false sense of safety: RAID protects against one failure, not two — accidentally deleted files or formatted partitions, media damaged by falls, floods or power surges, and ransomware-encrypted data where backups are missing.

What NOT to do

  1. Don’t repeatedly restart a drive making unusual noises — every spin can cause irreversible damage;
  2. Never open the drive — outside a clean room, dust completes the disaster;
  3. Don’t install recovery software on the damaged drive — you risk overwriting the very data you seek;
  4. In case of ransomware, disconnect from the network and power off — then call us before touching anything else.

How it works

  1. Contact and first evaluation — we tell you immediately how to secure the media;
  2. Diagnosis — the laboratory determines damage type and real recovery chances;
  3. Recovery — specialists extract the data with laboratory-grade tools;
  4. Secure delivery — recovered data returned on new media, protected.

The best recovery is the one you never need

After the emergency, we help companies never face it again: automatic, encrypted off-site backup with multiple versions, plus continuous disk-health monitoring. Talk to us — response times matter, and the first evaluation is free.

Frequently asked questions

What data can be recovered?

In most cases documents, photos, databases and entire archives can be recovered from drives that no longer boot, physically damaged media, or deleted and corrupted partitions. The outcome depends on the type of damage - that is why preliminary diagnosis matters.

What should I do if a disk stops working?

Switch the device off immediately and avoid do-it-yourself recovery attempts - every further spin can worsen the damage. Contact us and we will guide you until diagnosis.

Is my data safe during recovery?

Yes. All information is treated with maximum confidentiality, under strict internal protocols and in full compliance with Italian privacy law and the GDPR.

How much does data recovery cost?

It depends on the media type and the severity of the damage. Thanks to our European laboratory partner we offer professional recovery at competitive prices - the initial assessment gives you a clear picture before you decide.

Looking for a partner to manage your IT?

Tell us what you need: a Xion consultant will get back to you quickly, and the initial assessment visit is free of charge.